Custom Order FAQs

We offer custom and wholesale bronze sculpture services for designers, retailers, and project-based clients.

With over 20 years of bronze casting experience and our own production workshop, we are able to support:

* Custom designs and modifications
* Bulk and wholesale orders
* Project-based sculpture requirements

Our team works closely with clients to ensure material quality, dimensions, finishes, and packaging meet project needs.

If you are interested in custom or wholesale cooperation, please contact us with your requirements. We typically respond within 24 hours.

——————

Customization Scope

1. What we can customize ？

·  Size (e.g., 200mm–2000mm+)
·  Material & finish (bronze, patina, antique finish, polished, etc.)
·  Base options (bronze base / marble base)
·  Engraving (nameplate / signature / text)
·  Packaging for safe international shipping

 2. What you can send us ？

You can provide any of the following:

· A physical sample / reference item
· 3D files: **STL / OBJ / FBX / STEP**
· Video (walkaround preferred)
· Multi-angle photos (front / side / back / top)

3. Is customization available for a single piece, or only for bulk orders?
We support both single-piece custom orders and bulk or OEM production.

——————

Materials & Craft

4. Are custom sculptures also made of solid bronze?
Yes. All custom sculptures are made from solid bronze using professional casting techniques.

5. Will a custom piece look exactly the same as my reference image?
Custom sculptures are handcrafted. While we aim to closely match the approved design, minor variations may occur due to artistic interpretation and the casting process.

——————

Process & Timeline

6. What is the custom order process?
 Our typical custom process includes:
  · Requirement discussion and reference review
 · Quotation and confirmation
 · Design or model approval (if applicable)
 · Bronze casting and hand-finishing
 · Quality inspection and shipping

7. How long does a custom order take?
Production time varies by complexity. Most custom orders take several weeks after final confirmation.

8. Do you provide progress updates or previews?
Yes. For many projects, we can provide progress photos or updates during production when appropriate.

——————

Pricing & MOQ

9. Is there a minimum order quantity (MOQ)?
MOQ depends on the design and level of customization. Single-piece orders are accepted, and pricing will vary accordingly.

10. How is pricing calculated for custom orders?
Pricing is based on size, complexity, finishing requirements, and order quantity. We will provide a quotation after reviewing your request.

——————

Shipping & Packaging

11. How are custom sculptures packaged and shipped?
Custom sculptures are carefully packaged with protective materials to ensure safe delivery. Shipping method and cost depend on destination and order size.

——————

Returns & Policy 

12. Are custom or personalized orders refundable?
Custom or personalized orders are non-refundable once production has started. Please confirm all details carefully before placing your order.

——————

Getting Started

13. How do I start a custom project?

Please contact us with the following information:

· Reference images or drawings
· Desired dimensions
· Preferred finish or patina
· Quantity (single piece or bulk)
· Expected timeline

Our team will review your request and guide you through the next steps.